Shipping and delivery
For our delivery we cooperate with DHL and serve on the following delivery times and cost:
Germany & Austria
Free shipping for orders above 200 EUR
3,90 EUR for orders below 200 EUR
Delivery time: 3-4 working days
France, Netherlands,Belgium and other EU Countries
6,90 EUR for every order
Delivery time: 3-5 working days
Europe (non-EU) & Switzerland*
9,90 EUR for every order
Delivery time: 5-7 working days
All other countries (i.e. US, Canada, Australia, etc.)*
9,90 EUR for every order
Delivery time: 7-10 working days
In case articles are out of stock, please contact our customer service for receiving more details on the restart of shipping.
*Deliveries outside the EU may be subject to customs duties, which may result in additional costs for you.
Address for returns:
Freshwind Ventures GmbH
c/o Chiwitt
Am Wasserturm 9
52531 Uebach-Palenberg
52531 Uebach-Palenberg
Germany
You can find more information about returns in our Return Policy.
Please note that we cannot cover the costs for the return shipment of returned items.
